Description
Prerequisites: Customer Service Foundations CertificateExpand your success by becoming a leader and trainer within your organization with this 4-week course. This course is aimed at equipping new leaders with the skills and techniques needed to successfully share information, lessons, and business plans.
Course Breakdown: Expanding on rhetorical and customer-service skills learned in Customer Service Foundations, learners will reach the apex of collaboration, using technology and rhetorical skills to inform and inspire their peers, while becoming leaders and mentors in their own right.
